Ford Blue Advantage Money Back Guarantee
Sam Pack’s Five Star Ford North Richland Hills is committed to your satisfaction and that is why we are offering you the Ford Blue Advantage Money Back Guarantee, which allows customers to return your Ford Blue Advantage Certified vehicle for any reason within the first 14 days or 1,000 miles from the date of purchase (whichever occurs first)*.
Vehicle Eligibility Qualifications:
Vehicle must meet Ford Blue Advantage Certification Guidelines at the time or purchase and must be purchased from Sam Pack’s Five Star Ford North Richland Hills inventory after 8/3/2021. Not all vehicles are eligible for Ford Blue Advantage Certification. See dealer for eligible inventory and restrictions.
Money Back Guarantee Program Guidelines:
A. As a part of the Ford Blue Advantage certification program your vehicle comes with a 14 day or 1,000 mile money back guarantee (whichever comes first). You can return the Ford Blue Advantage Certified vehicle that you purchased to the Dealer you purchased the vehicle from within the first 14 days or 1,000 miles (whichever comes first) from the original sales date and vehicle mileage as stated on your bill of sale.
B. The Ford Blue Advantage Certified vehicle must be returned in the condition in which it was sold to your original selling dealer, other than normal wear and tear. Please note, your dealer cannot accept a return if the vehicle has been in an accident or has had a lien or other encumbrance put on the vehicle (other than the retail installment contract you signed at the dealership).
C. If your vehicle meets the program guidelines, you will be refunded the price you paid for the vehicle.
D. You are responsible for any negative equity (defined as the difference between the amount you owed on your trade-in vehicle and the amount the dealer agreed to pay for your trade in vehicle, when you purchased your Ford Blue Advantage Certified Used Vehicle) that was included in the purchase of this vehicle. The negative equity amount is listed in the table below.
E. If you traded in a vehicle, that vehicle will not be returned to you as a part of the money back guarantee.
F. If you want to replace the Ford Blue Advantage Certified vehicle that you are returning with another vehicle, the Dealership will facilitate the transaction. Please note that a new credit application may need to be completed and the financial terms could be different than the original contract.
G. You are only eligible to return one Ford Blue Advantaged Certified vehicle during a six (6) month period at any Ford Dealership. If you have already returned a vehicle at this dealership or at another Ford Dealership within the last six (6) months, your request to return this vehicle will be denied.
H. You agree to be contacted by your dealer, Ford Motor Company, its affiliates, or its designated service provider to capture your feedback on this program.
I. *Vehicle must be returned within 14 days/1,000 miles (whichever comes first) from the original sales date and mileage stated on the bill of sale and returned in the same condition as sold (excludes normal wear and tear). Dealer cannot accept a return of a vehicle that has a lien or other encumbrance. Original Trade-in will not be returned to you. Purchasing a different vehicle may require a new credit application with different financial terms than the original contract. If you already have returned a Five Star Ford Blue Advantage vehicle to a Ford Dealer within the last six months, you are not eligible for the Money Back Guarantee program and your request to return will not be honored. See dealer for important program guidelines and restrictions.
*Some restrictions apply. See dealer for more details about the Ford Blue Advantage Money Back Guarantee. Offer good on vehicles purchased between 8/3/2021 and 11/2/2021.
